Privacy Policy

Last Updated: 2 October 2026

Welcome to Butterfly Digital Hub. We respect your privacy and are committed to protecting the personal information you provide when you visit or use our website, https://butterflydigitalhub.in/, and purchase or access our digital products.

This Privacy Policy explains what information we may collect, how we use it, how we protect it, and your choices regarding your personal information.

By using our website or purchasing our products, you agree to the practices described in this Privacy Policy.

1. Information We Collect
When you use our website or purchase a digital product, we may collect information such as:

  • Name
  • E-mail address
  • Mobile/phone number
  • Billing or transaction
  • information
  • Payment-related information necessary to process your purchase
  • Product/order details
  • Information you provide when contacting customer support
  • IP address, browser type, device information, and website usage information
  • Information collected through cookies and similar technologies
  • We only request information that is reasonably necessary to provide our services, process orders, provide customer support, prevent fraud, and comply with applicable laws.

2. How We Use Your Information
We may use your information for the following purposes:

  • To process and fulfil your digital product purchases
  • To provide download links, product access, or other purchased services
  • To communicate with you regarding your order
  • To respond to customer support requests
  • To send important service-related notifications
  • To improve our website, products, and services
  • To maintain website security and prevent fraud or misuse
  • To analyse website usage and improve user experience
  • To comply with applicable legal and regulatory requirements
  • To send promotional or marketing communications where permitted and, where required, with your consent
    3. Payment Information
    Payments may be processed through third-party payment gateways or payment service providers.

We generally do not store your complete debit card, credit card, UPI, banking password, or other sensitive payment credentials on our website. Payment information may be collected and processed directly by the relevant payment provider according to its own privacy policy and security practices.

You should review the privacy policy of the payment provider you use.

Digital Product Delivery
Because our products are digital, we may use your email address or other contact information to deliver purchased products, download links, access instructions, updates, or related information.

We may retain order and transaction information for customer support, accounting, record-keeping, fraud prevention, and legal purposes.

4. Cookies and Similar Technologies
Our website may use cookies and similar technologies to:

Keep the website functioning properly
Remember certain preferences
Understand how visitors use our website
Improve website performance and user experience
Support analytics and marketing activities, where applicable
You can control or disable cookies through your browser settings. However, disabling certain cookies may affect some website functionality.

5. Third-Party Services
We may use trusted third-party service providers to help operate our website and business, including providers for:

  • Payment processing
  • Website hosting
  • Analytics
  • Email communication
  • Digital product delivery
  • Customer support
  • Security and fraud prevention
  • Advertising and marketing
    These third parties may process information only as necessary to provide their services or as otherwise permitted by applicable law.

We do not sell your personal information to third parties for their independent commercial use.

6. Data Security
We take reasonable technical and organisational measures to protect personal information against unauthorised access, misuse, alteration, disclosure, or destruction.

However, no method of transmitting or storing information over the internet can be guaranteed to be completely secure. Therefore, we cannot guarantee absolute security of your information.

7. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including providing services, maintaining transaction records, resolving disputes, preventing fraud, and complying with applicable legal, tax, accounting, or regulatory requirements.

When information is no longer required, we may delete, anonymise, or securely dispose of it, subject to applicable legal requirements.

8. Your Privacy Rights
Subject to applicable law, you may have rights relating to your personal information, including the ability to:

Request information about the personal data we process about you
Request correction of inaccurate or incomplete information
Request deletion of personal information where legally permitted
Withdraw consent where processing is based on consent
Raise a privacy-related grievance or complaint
Where applicable, requests to withdraw consent or exercise privacy rights will be handled in accordance with applicable law. Withdrawal of consent may affect our ability to provide certain services or fulfil certain requests.

To make a privacy-related request, please contact us using the contact details provided below.

9. Children’s Privacy
Our website and digital products are not intended to knowingly collect personal information from children in violation of applicable law.

If you believe that a child has provided personal information to us without appropriate consent, please contact us so that we can take appropriate action.

10. Marketing Communications
If you provide your contact information and consent to receive promotional communications, we may send you information about products, offers, updates, or other services.

You may unsubscribe from promotional emails at any time by using the unsubscribe option provided in the communication or by contacting us.

Transactional and service-related communications may still be sent when necessary to fulfil an order or provide requested services.

11. Links to Other Websites
Our website may contain links to third-party websites, payment services, social media platforms, or other external services.

We are not responsible for the privacy practices, security, or content of third-party websites. We recommend reviewing their respective privacy policies before providing personal information.

12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements, or business practices.

Any updated version will be posted on this page with a revised “Last Updated” date.

We encourage you to review this Privacy Policy periodically

By using Butterfly Digital Hub and purchasing our digital products, you acknowledge that you have read and understood this Privacy Policy.